Live Proctoring – Zoom + Respondus LockDown Browser

Respondus LockDown has a built-in function called Monitor to record students while they take their quizzes in TCU Online which instructors can review afterward. For those instructors who wish to monitor students live during an test while still utilizing the LockDown Browser, it is possible to have an active Zoom meeting during the quiz. It is not possible to use both Respondus Monitor and Zoom together.

Note:  The use of Zoom with Respondus is not supported by either Respondus or Zoom and represents a work around that may be shutdown at anytime by either vendor.

Watch: Using LockDown Browser with Zoom – LockDown Browser and Respondus Monitor have an additional remote proctoring option that works with Zoom and other video systems.

Instructor Live Proctoring – Quick Start Guide

Initial Requirements

  1. Schedule a Zoom meeting at tcu.zoom.us (See Scheduling a Meeting with Zoom in TCU Online.)
  2. Enable Respondus LockDown for your quiz in TCU Online. (See Enable Respondus LockDown Browser for use with your TCU Online Quizzes.)

Setup

Part 1: Add an exception for Zoom in Respondus

Required: In order for students to access the Zoom meeting while in the LockDown Browser, an exception needs to be added in the Respondus settings for the quiz.

  1. On the navbar, click the Activities menu, then select Quizzes.
    Quizzes on the Nav Bar
  2. Click on the LockDown Browser tab.
    Quizzes lockdown browser
  3. Under the video, click the Continue to LockDown Browser button located at the bottom right.
  4. Click on the down arrow next to the quiz you want to modify the LockDown Browser setup, and select Settings. (Note: If you had not already setup Lockdown Browser, please see Enable Respondus LockDown Browser for use with your TCU Online Quizzes for detailed options).
    quiz settings for lockdown browser
  5. On the Settings page, click the + sign next to Advanced Settings. 
  6. Check the box for Allows access to specific external web domains, then enter the following exactly as it appears in the domain box: tcu.zoom.us,zoom.us
    Respondus Exceptions
  7. Click the Save + Close button at the bottom of the page.

Part 2: Modify and Share the Meeting Link

Important: To avoid errors and allow zoom to work with Respondus, it is necessary to modify the meeting link slightly to ensure it launches in the browser instead of trying to open the Zoom app. Every Zoom meeting link has a letter j in the middle. That needs to be replaced with wc/join to force it to launch in the browser.

Example:

  • Original – https://tcu.zoom.us/j/12345678901
  • Modified – https://tcu.zoom.us/wc/join/12345678901

Next, post the modified link in the test instructions.

  1. On the navbar, click the Activities menu, then select Quizzes.
    Quizzes on the Nav Bar
  2. On the Manage Quizzes page, from the context menu of the quiz for which you plan to use with both Zoom & Respondus, click Edit.
  3. Scroll down the page to the Description area. Select ON. Then type instructions for the students. The zoom link can be linked using the Insert QuickLinks icon on the editor. Set the link to Open in a New Window. Again, be sure that your link includes the modified information listed above under Part 2. In the example below, we included:IMPORTANTAfter you launch Lockdown Browser, but before you click Start Quiz, please join the zoom meeting [link].
    Quiz Description On Zoom instructions
  4. Click Save and Close.

Communicating with Students

As with any quiz and Respondus Lockdown Monitor usage, you should consider communicating expectations with the students and let them know how the quiz will work with the tools you have adopted.

Specifically with using Zoom with Respondus LockDown Browser, you should let them know that BEFORE they launch Lockdown Browser, they must click the Zoom link, and (if required) connect with audio and/or enable their webcams.

What Students Will See

  • If you included instructions for joining the Zoom meeting in the Introduction section of the quiz setup, the students will see this both before clicking Launch Lockdown Browser, and once they launch Lockdown Browser.
  • The students would take the quiz in the LockDown browser.
  • Although the Zoom meeting will be open and their webcams & mics enabled (if required), the zoom window/meeting will not be visible to the students.
  • The student’s webcam light (if applicable) will light up when their cam is enabled.
  • Chat will not be available.