Need Help?

The Koehler Center supports TCU Online for TCU students, faculty, and staff.
The D2L Help Desk is available for help and technical issues 24 hours a day, 7 days a week.

phone 24 x 7 x 365 support
1-877-325-7778
Mon-Fri 8 AM – 5 PM
817-257-7434
bug Known Issues: Instructors
Known Issues: Students
Enhancement Requests
email 24 x 7 x 365 support
helpdesk@d2l.com
Note: Email should be used only for low priority issues or questions.

Chat is available within TCU Online.
Look for the Chat widget on My HomeMon-Fri 8 AM – 5 PM
elearning@tcu.edu
question Logging in to TCU Online

Training Materials

System Maintenance
Please note that on the 4th Sunday of each month there will be System Maintenance which means the system will not be available 1:00 AM – 7 AM ET.