Troubleshooting Brightspace Assignment Grader (iOS)

I cannot see all of my courses or assignment submission folders

If you cannot see some of your courses or assignments, then they may be hidden by the display settings. Ensure that you have selected the appropriate display settings for the information you want to see. If you have confirmed your display settings but still cannot see all of your courses and assignments, contact

I cannot see which learners have submitted an assignment

If you cannot see which learners have submitted an assignment, but can see how many learners have submitted, verify that your iOS version is 8.1 or higher, and that your Brightspace Assignment Grader is version 2.3 or higher.

My files are not marked as read in TCU Online when I access them first via Brightspace Assignment Grader

If your files are not marked as graded in both the Brightspace Assignment Grader app and in TCU Online after accessing them first in Brightspace Assignment Grader, verify that your iOS version is 8.1 or higher, and that your Brightspace Assignment Grader is version 2.3 or higher.

TCU-specific Documentation Tags

acceptable access accessibility accessible accommodations activate activate course activities ada additional additional time android annotations announcements anonymous app apple apps assignment grader assignments athlete attachment attendance audio auditor banner best practice binder blind marking bonus bookmark bookmarks calendar cancelled course categories category chat class engagement classlist class progress combined combined shell completion tracking content content statistics content tool copy copy course course access course admin course home course offering course shell course snapshot course title crash course data dates design disability discussion discussions document storage draft dropbox dropped email email all classes email groups embed end date engagement english enroll enrollment enrollments exam exams exempt exempt grade export export grades extend access extension extra credit extra time Facebook faq far feedback file file extensions files file size file types final adjusted grades final calculated grades final grades force locale french GA google drive gradebook grade item grademark grades grade scheme grading grading system group chat groups guest history homepage homepages hours tracking html html editor html template html templates hyperlink import import grades inactive individual insert stuff instructor instructor presence instructors intelligent agents iOS item items journal journals kanopy known issue language library database limit link locale lockdown browser locker Log In login bookmark LOR manage dates master courses math missing class modules monitor mytcu name new faculty notifications offset offset dates originality overview password pedagogical points peoplesoft permissions personalize photo platform requirements points post practice run preferences preview grades professor published pulse question library question pool questions quick link quicklinks quiz quiz import quizzes random sections record video release conditions replace strings reply-to report request request bookmark reset reset quiz respondus restricted roles role switch rubrics scantron schedule scorm section change sections self-enroll set dates settings setup wizard shared shared shell shell shuffle snapshot solution spotlight sos spanish special access special class start date student student grades students study abroad submission folder submission view submission views TA table of contents teaching assistant technical requirements template test text time tips tool access trademark turnitin twitter update profile updates upload content user profile user progress verify enrollments video video note view as student viewer virtual classroom visibility web conferencing weighted widget widgets