Troubleshooting Brightspace Assignment Grader (iOS)

I cannot see all of my courses or assignment submission folders

If you cannot see some of your courses or assignments, then they may be hidden by the display settings. Ensure that you have selected the appropriate display settings for the information you want to see. If you have confirmed your display settings but still cannot see all of your courses and assignments, contact eLearning@tcu.edu.

I cannot see which learners have submitted an assignment

If you cannot see which learners have submitted an assignment, but can see how many learners have submitted, verify that your iOS version is 8.1 or higher, and that your Brightspace Assignment Grader is version 2.3 or higher.

My files are not marked as read in TCU Online when I access them first via Brightspace Assignment Grader

If your files are not marked as graded in both the Brightspace Assignment Grader app and in TCU Online after accessing them first in Brightspace Assignment Grader, verify that your iOS version is 8.1 or higher, and that your Brightspace Assignment Grader is version 2.3 or higher.