Links added as content and set to open within the frame do not load

Issue Description

User with editing abilties would see this issue when attempting to create a link within a module.  The issue appears on both a Mac and PC in various browsers.

Steps to replicate

Go to a course, select a module and select Create a link. Add a title, and url (this can be any valid url).  Do not check “open as external resource.” Then click Create. View the link. In line, it either shows as a blank white screen, or it shows a small loading wheel, but nothing appears.

Explanation of issue

The link not displaying inline is happening due to restrictions set by the link you are reaching out to and is controlled by each domain/website, and is not something that can be overridden or controlled by D2L unfortunately. Depending on that setting, some links will work and some will not.


Avoid this issue, by checking the box for “Open as external resource,” for all links you create using the “Create a Link” option within a Module.

TCU-specific Documentation Tags

acceptable access accessibility accessible accommodations activate activate course activities ada additional additional time android annotations announcements anonymous app apple apps assignment grader assignments athlete attachment attendance audio auditor banner best practice binder blind marking bonus bookmark bookmarks calendar cancelled course categories category chat class engagement classlist class progress combined combined shell content content tool copy copy course course access course admin course home course offering course shell course snapshot course title crash course data dates design disability discussion discussions document storage draft dropbox dropped email email all classes email groups embed end date engagement english enroll enrollment enrollments exam exams exempt exempt grade export export grades extend access extension extra credit extra time Facebook faq far file file extensions files file size file types final adjusted grades final calculated grades final grades force locale french GA google drive gradebook grade item grademark grades grading group chat groups guest history homepage homepages hours tracking html html editor html template html templates hyperlink import import grades inactive individual insert stuff instructor instructor presence instructors intelligent agents iOS item items journal journals kanopy known issue language library database limit link locale lockdown browser locker Log In login bookmark LOR manage dates master courses math missing class monitor mytcu name new faculty notifications offset offset dates originality overview password peoplesoft permissions personalize photo platform requirements post practice run preferences preview grades professor published pulse question library question pool questions quick link quicklinks quiz quiz import quizzes random sections record video release conditions replace strings reply-to report request request bookmark reset reset quiz respondus restricted roles role switch rubrics scantron schedule scorm section change sections self-enroll set dates settings setup wizard shared shared shell shell shuffle snapshot solution spotlight sos spanish special access special class start date student student grades students study abroad submission folder submission view submission views TA table of contents teaching assistant technical requirements template test text time tips tool access trademark turnitin twitter update profile updates upload content user profile verify enrollments video video note view as student viewer virtual classroom visibility web conferencing widget widgets